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Cabinets

What is the Embroidery Module/Hoop Closet? Can I add it to my Koala Studio?

The glide-out embroidery module/hoop closet is included as a standard feature in the Embroidery Center and Embroidery Center Pro. It stores a variety of module and hoop sizes. It cannot be added to any other studio model.

What embroidery machines fit in the Embroidery Center

The Embroidery Center has been designed to fit the Baby Lock Solaris, Destiny II, as well as a variety of Baby Lock and Brother machines. It also accommodates most other embroidery modules but does not fit the Viking Epic. We recommend confirming with your local Koala retailer to determine the best Studio to fit your machine.

What is included in a base model?

The base model features are standard with each Creative Center base model but vary on companion models. The base model features include: adjustable foot control rest, XL electric glide lift, and outback leaf extension.

What do you mean by “studio?"

More than just a table or storage cabinet, Koala Studios are designed and built to complement your home, as well as inspire creativity. When using a Koala Studio, even when shared with other furniture, we consider this space to be your creative retreat.

What is the Thread Closet? Can I add it to my Koala Studio?

The glide-out Thread Closet stores 100 spools of thread, up to mini-king size, on steel pegs. Four shelves tilt down for easy access to the back row of spools. It is included as a standard feature in the Embroidery Center and Maker Center. It cannot be added to any other models.

How do I assemble my Koala Studio?

Your Koala Studio comes almost fully assembled. The only thing you will need to do to use your studio is to install casters and the outback leaf extension (if applicable to your studio of choice). Koala Studios has created instructions to finish the assembly of your Koala cabinet and accessories. View the cabinet assembly instructions here. View assembly instructions for older Koala Cabinet models here.

Is assembly required?

Yes, partial assembly is required. Each station is shipped with easy-to-follow assembly instructions.

Are casters optional?

No the studio ships with casters, and the base units and caddies are designed to be used with casters. The Serger Center can be used with or without casters and the Height Adjustable Center does not have the option for casters.

Delivery

What delivery options are available for my Koala Studio?

Koala offers three convenient delivery options: (1) Outside Front Door, (2) Room of Choice, and our most inclusive (3) Top Drawer Delivery Plus Service. See more on Koala Studios delivery options.

General

Where are Koala Studios assembled?

All Koala Studios are assembled in our own West Chicago, Illinois, facility that is owned by an American third-generation family run business.

How should I care for and clean my Koala Studio?

Your Koala Studio may be cleaned with a damp cloth, then wiped dry if necessary, mild soap and water may be used. Do not use oils, waxes, bleach or abrasives. Don’t place near sources of moisture. Avoid setting anything hot on the tabletop. Avoid exposure to extreme temperatures and extreme sunlight exposure.

Is the finish easily scratched?

The finish is a thick vinyl veneer that is mar-resistant, water resistant, and beautiful. Veneer of this quality has a wonderful richness of color but is not bullet proof. Take care when using scissors, notions, and other accessories. If ever a component of the studio is severely damaged, it can be replaced and will match perfectly.

What materials are used to make Koala Studios?

The materials used in building Koala Studios were chosen so that each Studio could be made with rounded beveled edges that eliminate sharp edges and corners that snag fabrics. This design element also provides the operator comfort and enjoyment of a beautiful finished piece of furniture.

To incorporate these design advantages, the wood core must be made from a dense, high-grade, 3/4 in. thick fiberboard with no imperfections and shaped with a computer-controlled diamond tip router. Once shaped, the board is then finished with a beautiful, thick vinyl veneer that is hard-wearing, scratch-resistant, water resistant, and easy to clean.

How do I purchase a Koala Studio?

You can configure the perfect studio for you and order right here from our website! If you would prefer to see the studio line in person before ordering, find your local retailer here.

Where is my owner's manual?

Did you get your new Koala Studio but not the manual? You can download your owner's manual here. All Koala Studios use this same manual.

How do I order replacement parts, such as casters, cam locking pins, or something else?

Contact your local Koala Retailer to order any replacement parts needed. Find a Koala Retailer near you.