Find a Retailer
Products
Support
Promotions
Frequently Asked

Questions

Jump to

General

How can my store become a Koala Studios retailer?

Koala Studios is distributed in the U.S. by Tacony Corporation. For information on becoming a retailer, please contact us by clicking here.

Can I purchase in Canada?

At this time we do not have any Authorized Retailers in Canada.

Do you offer replacement parts?

There is a limited selection of replacement parts available here. Please contact your Koala Studios retailer, who can order those parts for you if you do not want to purchase on this site. For former line replacement parts, please shop here.

What material is used to make Koala Studios cabinets?

Koala Studios cabinets are made from fiberboard composed of wood and other plant fiber compressed into boards. The fiberboards are finished with a high quality vinyl veneer that is mar-resistant and moisture resistant.

How do I replace the casters on my SewComfort Chair
How do I assemble my Koala Studios SewComfort Chair?

Assemble your Koala SewComfort chair with the help of these assembly instructions. Watch this instructional video here.

Tell me more about the Koala SewComfort Chair.

The Koala SewComfort Chair has a recommended weight limit of 250 lbs. Seat Height from floor- Up- 27-1/8" Down- 19-3/4"

Seat Back Height- Up- 46-1/2" Down- 37-3/4"

Seat back tilts back 6-1/8" from vertical, and tilts forward 3" from vertical. The Seat back also adjusts a total of 4" up and down in reference to seat position.

The seat back measures 20" high and 19" wide. The seat measures 18" front to back (+/- 1") and 19" wide

The top of the foot rest site 6-3/4" from the floor, the casters are 2" in diameter each, and the total footprint of the chair is 26-1/2" in diameter.

How do I purchase a Koala Studio?

You can purchase the perfect studio for you and order right here from our website! If you would prefer to see the studio line in person before ordering, find your local retailer here.

How should I care for and clean my Koala Studio?

Your Koala Studio may be cleaned with a damp cloth, then wiped dry if necessary, mild soap and water may be used. Do not use oils, waxes, bleach or abrasives. Don’t place near sources of moisture. Avoid setting anything hot on the tabletop. Avoid exposure to extreme temperatures and extreme sunlight exposure.

Is the finish easily scratched?

The finish is a thick vinyl veneer that is mar-resistant, water resistant, and beautiful. Veneer of this quality has a wonderful richness of color but is not bullet proof. Take care when using scissors, notions, and other accessories.

Delivery

Can I purchase in Canada?

At this time we do not have any Authorized Retailers in Canada.

How much does it cost to ship the products to my home?

Koala Studios cabinets ship for $199, any additional cabinets added to your order would ship for an additional $99. Your local retailer may have a different shipping price, please see them for more information.

Where does Koala Studios ship?

Koala Studios ship throughout the United States, please note there may be limited availability in Montana.

Cabinets

Can I purchase in Canada?

At this time we do not have any Authorized Retailers in Canada.

How much do Koala Studios cabinets cost?

Please see pricing on our cabinet product pages here. If you would rather shop local, please use our retailer locator to find a retailer near you. Note that our retailer’s prices may differ to what we offer on this site.

What is the recommended weight limit for the back and side leaf extensions?

The max weight limit for the back leaf extension is 110lbs (50kg).

The max weight limit for the right and left leaf extensions is 55lbs (25kg) on each side.

Do you offer replacement parts?

There is a limited selection of replacement parts available here. Please contact your Koala Studios retailer, who can order those parts for you if you do not want to purchase on this site. For former line replacement parts, please shop here.

Can Koala Studios cabinet drawers be removed?

We do not recommend removing the drawers as it can cause the drawer tracking system to become disengaged.

How much do Koala Studios cabinets weigh?

The Quilter's Vision cabinet weighs 155 pounds, and the caddie weighs 80 pounds, for a combined weight of 235 pounds.

The Koala Studios Eclipse weighs 163 pounds.

The Koala Studios Cutting Table weighs 220 pounds.

The Koala Studios Compact weighs 82 pounds.

What material is used to make Koala Studios cabinets?

Koala Studios cabinets are made from fiberboard composed of wood and other plant fiber compressed into boards. The fiberboards are finished with a high quality vinyl veneer that is mar-resistant and moisture resistant.

How does the Koala Studios hydraulic lift work?

There is a black adjustment knob below the machine lift platform on the lift column that raises and lowers the machine to bring it level with the top cabinet surface. If the lift does not move, it is locked and can be loosened by turning the knob counter-clockwise.

At how many levels can the hydraulic lift be locked?

Koala Studios hydraulic lifts can be locked in three positions for flatbed sewing, free arm/embroidery, or storage and adjusted to fit machines of different heights.

The lift in the All-In-One Embroidery Studio is fully adjustable and can be programmed to three specific heights based on your preference for storage, sewing, and embroidery.

What is the recommended weight limit for Koala Studios lifts?

Lifts on the Quilter’s Vision, Eclipse, and Compact can support machines weighing up to 35 pounds. The All-In-One Embroidery Studio can support machines weighing up to 75 pounds

How do I know if my sewing machine will fit in a Koala Studios cabinet?

Measure the base of your machine to determine if it fits in the cabinet opening (see below.) Note - it's also important for your machine to be positioned correctly when you are sitting in front of the needle (adequate space to the left of the needle in the sitting area below the top surface.) Visit your Koala Studios retailer for help with finding the right cabinet for your machine.

Quilter's Vision Opening Size 24-1/4" x 12-5/8"

Eclipse Opening Size 24-1/4" x 12-5/8"

Compact Opening Size 18-7/8" x 11-1/4"

All-In-One Embroidery Studio 32-½” x 15-1/8”

Is assembly required?

Our cabinets come fully assembled, just add casters and handles as necessary.

Are casters optional?

No the studio ships with casters, and the cabinets are designed to be used with casters.

What is the Thread Closet? Can I add it to my Koala Studio?

The glide-out Thread Closet stores 100 spools of thread, up to mini-king size, on steel pegs. Four shelves tilt down for easy access to the back row of spools. It is included as a standard feature in the All-In-One Embroidery Studio. It cannot be added to any other models.

What is the Embroidery Module Closet? Can I add it to my Koala Studio?

The glide-out embroidery module closet is included as a standard feature in the All-In-One Embroidery Studio. It stores a variety of module and hoop sizes. It cannot be added to any other studio model.

What do you mean by “studio?"

More than just a table or storage cabinet, Koala Studios are designed and built to complement your home, as well as inspire creativity. When using a Koala Studio, even when shared with other furniture, we consider this space to be your creative retreat.

Former Models

Do you offer replacement parts?

There is a limited selection of replacement parts available here. Please contact your Koala Studios retailer, who can order those parts for you if you do not want to purchase on this site. For former line replacement parts, please shop here.

How do I assemble the Koala Studios Elevating Desk?

The Koala Studios Elevating Desk can easily be assembled by two people. Download the assembly intstructions here.

How do I assemble my Koala Studio?

Use our useful assembly videos for step by step instructions on how to assemble your Koala Studios Creative Center or Caddy. All videos are available here.

How much weight will the XL lift support?

The XL lift has a dual motor rack and pinion mechanism which creates a strong and steady sewing and/or embroidery surface. The lift is approved and tested to hold up to 85 pounds.

How do I assemble my Koala Studio?

Your Koala Studio comes almost fully assembled. The only thing you will need to do to use your studio is to install casters and the outback leaf extension (if applicable to your studio of choice). Koala Studios has created instructions to finish the assembly of your Koala cabinet and accessories. View the cabinet assembly instructions here. View assembly instructions for older Koala Cabinet models here.